Why is there a black box around my cursor?

I was in the middle of composing the largest-scale piece I'm making (if anyone's interested, a string orchestra, harp, wind quintet, glockenspiel, and triangle) and suddenly the cursor turned into a large black box, obscuring any view of the surrounding staff or notes. When I restarted Finale 2009 several times it didn't go away. I've had this problem with Finale Notepad 2008 as well, but when I restarted it the black box went away until I alt-tabbed to another program and came back, which is when the black box came back again and I had to save and restart FN '08. Anyone else with this issue? Or, even better, any solution?

very weird, can be from a VGA driver to Finale dll's....

Let's see...

How is exactly that black box ? what size (in pixels)

This is 10x10

This is 50x50

This is 200x200

Larger ???

Is it perfectly squared or rectangular ?

Is it completely black, any other color alike, any fade, border ?

Does it moves exatly like your cursor?

Does de cursor appears or the box instead ?

When the black box appears in Finale, does it remains in other windows (a webpage etc) or only within Finale ?

Do you use an animated cursor for your common pointer ?

very weird, can be from a VGA driver to Finale dll's....

Let's see...

How is exactly that black box ? what size (in pixels)

This is 10x10

This is 50x50

This is 200x200

Larger ???

Is it perfectly squared or rectangular ?

Is it completely black, any other color alike, any fade, border ?

Does it moves exatly like your cursor?

Does de cursor appears or the box instead ?

When the black box appears in Finale, does it remains in other windows (a webpage etc) or only within Finale ?

Do you use an animated cursor for your common pointer ?

It's actually in between 50x50 and 200x200, I'd say 125x125. It's square, no border. Yes, my cursor is in its middle, I think. The cursor doesn't appear, it's just the box. No, it stays in Finale, never goes into Google Chrome or anything. My pointer is the default.

:blink:

Looks like some Mac users have the problem, are you using Mac ?

If that's so, I can't help you, if you're using Windows, I can help you

Anyway, try reinstall Finale and use a different cursor.

Are you using any Network connetion between computers like working in one computer but the Finale is installed in a second computer ?

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When this tent to happen ? do you drag a little window, any particular action ?

Looks like some Mac users have the problem, are you using Mac ?

If that's so, I can't help you, if you're using Windows, I can help you

Anyway, try reinstall Finale and use a different cursor.

Are you using any Network connetion between computers like working in one computer but the Finale is installed in a second computer ?

---

When this tent to happen ? do you drag a little window, any particular action ?

I'm using Windows. I'll try reinstalling Finale, thanks for the advice.

No, this is the computer that I have Finale installed on. The black box tends to appear when I'm inputting notes.

That's a very rare problem if it would be a cursor problem it would be the size of the cursor (about 45x45) but larger that 100 ?

Also reinstall the Video Driver (nVIDIA, ATi whatever) and the check the Finale version it may be too old or too new, try the Compatibility more, (if using Vista or 7)

You have always had this problem ? or Finale worked fine and only recently started doing that ?

If recently check what other changes you've made,

Does it download automatic Updates (Finale) ?

Check the Finale Forums for this problem.