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Cannot Hear Strings

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Hi, I'm fairly new to Sibelius 7, and I'm going through the tuorials. In both project 1 and 2, I cannot hear the string section. All the other instruments are audible. The strings are listed in the add/remove instruments so I don't get it. Any help would be appreciated. Thanks!

Press M and the mixer window will appear, check if strings staff is assigned to a plugin, it has a channel, it has no "Mute" activated, and volume is not in 0%. if problem remains, you could try to reinstall.

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Thank you, I must have installed it incorrectly the first time. The second time went better!

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