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Problem with cross staff voicing - Finale 2014.5

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Hey, so:
I'm trying to move a note to a lower staff in a tuplet, but it seems to hide the notes for some reason whenever I try to do so... this hasn't been a problem before. Anyone have any clue? It's part of the competition piece so it's frustrating it's only happening now. 
Thanks for any help available.

Screen Shot 2017-09-09 at 5.55.15 PM.png

Screen Shot 2017-09-09 at 5.55.32 PM.png

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I tried to do it and had no problem (Finale 25, Mac).


Captura de pantalla 2017-09-10 a las 9.34.36.png


With Finale 2014.5 I had trouble with tuplets. Whenever I wanted to write one different than 3:2, Finale shut down. With the last version is fixed.

I hope you find a solution...

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